SevenRooms, a hospitality industry platform focusing on enhancing guest experience and retention, has today revealed its partnership with Marriott International, thereby becoming a preferred restaurant technology provider. Already live in 25 countries at Marriott brands like W Hotels, The Ritz-Carlton, St. Regis, Sheraton, JW Marriott, Le Méridien, Westin, Marriott Hotels, Renaissance Hotels, EDITION Hotels, The Luxury Collection, and Gaylord Hotels, SevenRooms is set to unlock additional opportunities at over 8,500 Marriott International properties worldwide.
SevenRooms’ operator-focused tools provide solutions that increase revenue generation and foster lasting relationships with guests for global brands. The platform is data-driven, focusing 100% on the creation of these tools.
Restaurants, bars, and other Food and Beverage (F&B) outlets in Marriott-branded hotels will benefit from the suite of tools that SevenRooms platform offers. These tools enhance operational efficiencies, drive incremental revenue, and offer remarkable guest experiences. Through SevenRooms’ Customer Relationship Management (CRM) and Marketing Automation capabilities, Marriott’s hotels will not only establish meaningful, direct relationships with guests, but will also have a comprehensive view into the guest journey to encourage deeper guest loyalty.
Joel Montaniel, CEO & Co-Founder of SevenRooms, expressed his enthusiasm, “We’re thrilled to collaborate with Marriott International as a preferred restaurant technology provider, helping them deliver more personalised experiences for their guests around the world. Today, consumers expect more from their F&B experiences, whether they’re staying local or traveling abroad. They want to engage with hotels, restaurants, and bars on their own terms, and are increasingly discovering and booking where to eat and drink across an array of channels. With SevenRooms, operators have access to tools that help them reach these guests while driving operational efficiencies by connecting F&B into their overall hotel strategy to generate revenue and increase profitability.”
Marriott International properties can now integrate many of SevenRooms’ suite of tools and solutions, including Customer Relationship Management (CRM), on-premise table management, waitlist management, marketing automation, email marketing, order management, and review aggregation.
Matthew Von Ertfelda, Senior Vice President, Food & Beverage at Marriott International, said, “Marriott’s hospitality roots began in restaurants, and we want to provide exceptional, unforgettable restaurant experiences for our guests. With SevenRooms, we’re not only able to provide guests with the experiences they crave, but we can leverage a robust suite of tools to help turn one-time guests into lifelong guests.”
For more information about SevenRooms, please visit www.sevenrooms.com.