The Loch Lomond Arms, the 17th-century coaching inn at the heart of the conservation village of Luss, has appointed Mark Shedden as general manager following the hotel’s relaunch in July.
Shedden worked alongside the team at the 15-bedroom hotel throughout its refurbishment and since it reopened, and brings more than a decade of experience in luxury hospitality, food and beverage management and whisky to the role.
The hotel is the centrepiece of Luss Estates, the Colquhoun family’s 45,000-acre Highland estate on the western shore of Loch Lomond. It has been reimagined by Russell Sage Studio in a design rooted in the history of the family, the village and the surrounding landscape, and offers a restaurant, bar, events space and a programme of Highland and lochside experiences, with rates from £450 a night.
“Mark already knows the Loch Lomond Arms extremely well. He worked with the team during the renovation work, built up the whisky offering in the Map Room, and understood early on what we’re trying to do here: a coaching inn that marries the design genius of Russell Sage Studio with the authentic family stories that bring the hotel to life. He brings great experience from some fine hotels, most recently at the Fife Arms, and a warmth that guests notice straight away.”
Patrick Colquhoun, Managing Director, Luss Estates
Shedden spent four years as whisky manager at The Fife Arms in Braemar, where he developed his knowledge of Scotland’s whisky heritage. His career has also included food and beverage management roles at Dalhousie Castle Hotel & Spa and The Renaissance Club, alongside consultancy work as a whisky and bar specialist. He studied Hospitality Management and Design at IHTTI School of Hotel Management and Swiss Hotel Management School.
“Having worked with the team during the refurbishment, I’m delighted to now be joining them permanently. With an international hospitality background and a passion for Scottish hospitality, whisky and creating memorable guest experiences, I look forward to bringing my knowledge and enthusiasm to the Loch Lomond Arms. Having previously worked at The Fife Arms, it is particularly exciting to return to a Russell Sage interior. I’m eager to build on the hotel’s heritage, support our talented team and welcome guests to experience all that the hotel and the Luss Estates have to offer.”
Mark Shedden, General Manager, Loch Lomond Arms
In his new role, Shedden leads the Loch Lomond Arms and its team as the hotel establishes itself as a destination in Luss, where the wider estate also takes in Loch Lomond Golf Club, an archipelago of islands on the loch, a Faerie Trail, the Luss General Store and camping.
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